KNOWLEDGE AND SKILLS NEEDED IN RESTAURANT BUSINESS

Knowledge and skills needed in restaurant business

Many people choose the food business because it is a business that is easily accessible to the market and has a wide range of customers. As long as the food is cooked well, the color is beautiful and the price is reasonable, it can attract customers of different ages.

1. Mindset of business people

The entrepreneurial mindset has a direct impact on every stage from the start of a restaurant's business. The business idea generated by market research helps to differentiate itself from other restaurants in the same area. Restaurant owners need to determine the restaurant model they want to do business with, such as buffet, European cuisine, traditional Vietnamese cuisine, Hong Kong, Thailand... or a combination model between two or more cuisines together. . In addition, it is necessary to identify the target audience to shape the appropriate style. Target customers are often distributed in a specific area is a group of people with similar eating preferences, culinary styles or tastes.

A restaurant is a business model that needs meticulous planning and choosing the right customers.

You can open a restaurant with a size and style suitable for the amount of capital you own, or a business owner can also borrow a bank loan within their ability to pay. Do not take too much risk in the matter of borrowing, this will cause consequences later on. At the first step of opening, the house needs some time to stabilize depending on the business plan of the restaurant owner. Not to mention the expenses for renting business premises, restaurant decoration, equipment, kitchen utensils, cooking ingredients...Therefore, business people should always have reasonable calculations with numbers. existing capital.

In the case of capital contribution with friends and relatives, business people need to clearly define the issues of profit sharing as well as the responsibilities of each person. Responsibilities and benefits will go hand in hand with the amount of capital that each person contributes. Different partners also have different agreements. Capital contribution has many advantages when running a restaurant business such as having more people to share the work with, more partners to discuss business plans and new ideas. Because the restaurant business has a lot of work to do and sometimes this can make the business person feel overwhelmed. So, having a partner at the start will help lift the mood and spirit of the business people, thereby getting through the tough times together.

2. Renting business premises

After identifying the target customer, the business owner will search for a suitable business space to rent. Determining the area where the business is located will save time looking for business premises. For example, if the business owner wants to open a European restaurant, the target customers will be foreigners from European and American countries. At that time, the business owner must find out the areas with a large number of foreigners living like District 1, 2, 7... Then, depending on your existing capital, you can find suitable business premises. fit. Different areas in the city will have differences in rental prices. In addition, you also need to consider the level of competition and regional exclusivity.

>>>>> Office in District 2

Choose a business area with many potential customers to rent space quickly.

District 1 is the city center offering a wide range of businesses and products. The types of restaurants here are open in large numbers and are dense. District 7 has a large population of foreigners in Phu My Hung urban area. This is an urban area with a development history of 20 years. It is also known as a stable trading market. District 2, Thao Dien area, is considered a rich area. It has grown prominently in the last 10 years or so. District 2 is a new market and is still being focused on developing in the direction of trade - service - finance.

Currently, this place is chosen by many business investors as a start-up area. Housing projects are being built and shophouse products are open for sale. This is a business space to help bring in existing customers in the area. The rental premises in Thao Dien still have great attraction because the population here is somewhat more stable. In addition, this is a popular area on a large scale, so many people from other areas of Ho Chi Minh City prefer to come here for entertainment and dining. The locations for lease of Xuan Thuy Thao Dien Street and Thao Dien Street for rent in District 2 are the "top" of the roads where many businesses are opened. The restaurants here have a different style that attracts customers.

3. Restaurant management

Restaurant management includes staff management activities, editing decoration and interior decoration inside the restaurant, ingredients, quality of dishes, changing and adjusting menus... For small scale restaurants, it still needs an assistant manager to help restaurant owners in direct matters such as staff training, customer reception, menu checking, ingredients, handling unexpected problems. .. to ensure the restaurant during the opening time is operating smoothly.

Running a restaurant is like running a business. There, the restaurant is the face of that business. Customers are the ones who come directly to and experience the culinary style as well as the different space and atmosphere that the restaurant is created in. The quality of products and services will be directly assessed by customers through their immediate experience. Restaurant owners need to be sharp in observing and take timely measures to let customers see the restaurant's interest in customers and show them that this is a place worth returning.

>>>>> Office in Phu Nhuan District

The restaurant is the face of the business and the brand to identify the difference compared to others.

Restaurant management is somewhat strict but also needs to be flexible. Internal matters should not be handled in front of customers. Every person who works at a restaurant, including the business owner, represents that restaurant's image. Therefore, the recruitment and training need to have a specific plan. Restaurant owners and managers need to set a good example. The employees in any department deserve to be respected for the effort they put into the development of the restaurant.